NAMSTE Aroma Oil Diffuser Wall Mounted Home Fragrance Device Bluetooth APP Control Hotel Aromatic Oils Electric Scent Diffuser

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Q&A

Q: When will it be shipped?
A: Usually we ship within 24-72 hours after receiving the order.

Q: What should I do if I don’t know how to operate the machine?
A: There are operating instructions in the package, you can also contact us to solve the problem for you.

Q: Do I need to add water to use the aromatherapy machine?
A: No. Just add essential oils

Q: What essential oils are best to use?
A: Using oil-soluble essential oils works best. With water-soluble essential oils, the experience will not be as good.

Cleaning and maintenance

1. Please add oily essential oils (do not add water or inferior essential oils, so as not to affect your experience)

2. Please clean with alcohol before using other flavored essential oils.

3. Cleaning and maintenance: Please use medical alcohol to clean the essential oil bottle, add 75 degree alcohol to make it work for 2-4 hours, and then clean the pipeline. Keep the spray flowing.

Transportation/Warranty

1. Please check whether the goods are in good condition and sign for receipt before the deliveryman leaves.

2.If you encounter problems with machine settings, please contact us, we will provide you with professional after-sales service.

3. All products are carefully tested before shipment. We will try our best to avoid any quality problems.

4. We promise quality warranty for one year, and we will repair it for free. Return shipping should be paid by the customer.

5. If you are not satisfied with the product, please contact us. We will provide you with a satisfactory solution.